Removal of client products

The Uninstallation Tool 3 is a program that removes all client products up to version 7.

It is recommended that you use this uninstallation tool only if the regular uninstallation methods fail!

Warning: The Uninstallation Tool 3.0 does not remove F-Secure products that have been installed in an unsafe location, such as c:\Windows, c:\Documents and settings, c:\Program Files, etc. This is done to avoid loss of important customer data during the uninstallation. If you are not sure, please contact F-Secure support.

To remove F-Secure's client product, do as follows:

1. Download the UITool3-420.zip file.
2. Unzip the contents of the zip file to an empty directory.
To unzip the file, use e.g. the tool from http://www.winzip.com/ddca.htm. (WinZip is a shareware product which is free for evaluation.)
3. Carefully read the readme.txt file before running the uninstallation tool.
4. Run the UninstallationTool.exe file by double-clicking it.

Note: This will clear the directory in which F-Secure's software was installed unless it was installed in an unsafe location.

Removal of server products

The removal of the server products is more complex than that of the client products.

Warning: Do not apply these instructions to the Policy Manager if you intend to re-use the machine as a policy manager with its present keys. If you do, you will need to push-install all clients again! If you are not sure, please contact F-Secure support.

To remove F-Secure's server product, do as follows:

1. Uninstall the product by using Add/Remove Program from Control Panel.
2. Once the uninstallation is completed, restart your computer.
3. Remove the following keys from the registry:
* HKEY_LOCAL_MACHINE\SOFTWARE\Data Fellows
* HKEY_LOCAL_MACHINE\SOFTWARE\BackWeb (if it exists)
* HKEY_LOCAL_MACHINE\SOFTWARE\F-Secure.

Note: When you modify the registry manually and especially if you delete wrong keys, your Windows may not function properly.
4. Delete the F-Secure installation directory.
5. Restart your computer.